Our affiliate system

We are building one organization with affiliates in two regions. Our parent company, now known as Prisma Health, supports both affiliates with overall direction and leadership as we continue to align. We will soon share one brand across the entire organization to better reflect this. The rebranded Palmetto Health-USC Medical Group will continue to operate as a joint venture between the Midlands affiliate and the USC School of Medicine.

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We are becoming Prisma Health in early 2019

Palmetto Health Richland Cafes and Dining Options

Dining options at Palmetto Health Richland

Visitors can enjoy our At Your Request Room Service by purchasing meal tickets at Palmetto Café or at the Starbucks® kiosk in the Heart Hospital.

Palmetto Café

Palmetto Café is located on the first-floor, near the front entrance. The menu varies daily and includes hot meals, including a heart healthy low-fat selection, as well as sandwiches and salad bar. You can obtain each day’s menu by calling 4-4545.


  • Full-service breakfast: Monday-Sunday, 6:30-9:30 a.m.
  • Full-service lunch: Monday-Sunday, 11 a.m.-3:30 p.m.
  • Full-service dinner: Monday-Sunday, 4:45-7 p.m.
  • Grill and salad bar: Monday-Sunday, 11:30 p.m.–2:30 a.m.

"Grab and Go" Hours:

  • Monday-Sunday, 9:30-10 a.m. (No hot breakfast)
  • Monday-Sunday, 3-3:45 p.m.

A Starbucks kiosk is located in the Heart Hospital Atrium offering hot and cold beverages, snacks and light meals. Their hours are from 7 a.m.-2:30 p.m. and 8-11 p.m.


​Subway is located on the first floor between 5 Medical Park (Palmetto Health Richland) and 7 Medical Park (Palmetto Health Children’s Hospital), and is open 24 hours a day.

Vending Machines

Vending machines are located in the North Portal near 7 Richland Medical Park Dr., and in the fourth-, seventh- and eighth-floor lobbies. Additional beverage machines are in the 10th- and 11th-floor lobbies.

Gift Shops

The Pink Lady Gift Shop offers flowers, greeting cards, toiletries, magazines, candy and gifts. The gift shop is run by hospital volunteers and all proceeds go to Palmetto Health Richland to purchase needed equipment for various areas of the hospital. For information, call 803-434-7079.

Gift Shop Hours:

  • Monday-Friday, 10 a.m.-8 p.m.
  • Saturday, 10 a.m.-6 p.m.
  • Sunday , 1:30–6 p.m.
  • Children’s Hospital branch (803-434-7060): Monday–Friday, 10 a.m.-5 p.m.
Automated Teller Machines (ATMs)

There are four automated teller machines located in the main hospital (Palmetto Health Richland). Two are located on the first-floor outside of Palmetto Café and near Admissions. The others are located in the Emergency department and in the vending area between the Heart Hospital and the main hospital on the second-floor.

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