Our affiliate system

We are building one organization with affiliates in two regions. Our parent company, now known as Prisma Health, supports both affiliates with overall direction and leadership as we continue to align. We will soon share one brand across the entire organization to better reflect this. The rebranded Palmetto Health-USC Medical Group will continue to operate as a joint venture between the Midlands affiliate and the USC School of Medicine.

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We are becoming Prisma Health in early 2019

Special Services

Providing services to address the needs of all our patients.

Palmetto Health follows guidelines established by the Americans with Disabilities Act. We have adapted our facility and services to address the needs of all patients, regardless of physical challenge.

Patient Relations is available to assist you with the following:

  • Foreign language interpreter
  • Sign language interpreter
  • Telephone device for the hearing impaired
  • A Health Care Power of Attorney (HCPOA)
  • Notary public services
  • Fax transmittal/retrieval
  • Complaint management and resolution
  • Communications between patients/families, physicians and team members
  • Discount hotel and lodging information for out-of-town guests
  • Other available hospital services to address special needs

If you have questions or concerns about any aspect of your stay, contact Patient Relations at:

  • Palmetto Health Baptist – 803-296-5129
  • Palmetto Health Baptist Parkridge – 803-907-1515
  • Palmetto Health Richland – 803-434-6237
  • Palmetto Health Tuomey – 803-774-9000

You also may contact The Joint Commission at 800-994-6610 or DHEC at 803-545-4370 with a patient care quality or safety concern.


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